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24-HOUR CRISIS LINE (804) 862-8000 TOLL-FREE 24-HOUR CRISIS LINE (866)-365-2130 EMPORIA AREA 24-HOUR CRISIS LINE (435)-634-2020
ADMINISTRATION 

The Administration division provides service, guidance, information, and support to the client services division. They also provide support services to consumers and District 19 staff. 

Finance Information 

Accounting

This section is responsible for the accounting-related functions of the Board. The Accounting Manager supervises the section. The areas in the accounting section are:

  • General Accounting: Responsible for bookkeeping and financial reporting; interacts with external financial auditors; prepares quarterly and annual State reports.
  • Payroll: Prepares payroll checks and required State and Federal reporting and payments; accumulates and maintains leave records.
  • Accounts Payable: Pays vendors for goods and services provided to the Board.

Reimbursement 

This section manages the Board's system of fee collections from clients, families, insurance, and State and Federal agencies. This area is also responsible for the operation of the Community Medicaid Initiative program. This area is supervised by the Reimbursement Manager, who has the technical supervisory authority of the reimbursement staff at all Board offices.

Finance Documents 

  • Fee Schedule
  • Reimbursement Policies and Procedures 
lclark

Lisa Clark
Administration Director

20 West Bank Street, Suite 2

Petersburg, Virginia 23803-3279

Phone: (804) 862-8002

FAX: (804)862-8064

Email: lclark@d19csb.com

Operations Information

Operation services provide support services to consumers and staff of District 19 CSB, to include the following areas:

  • Human Rights
  • Administrative Policies and Procedures
  • Confidentiality/Health Insurance Portability and Accountability Act (HIPAA)
  • Freedom of Information Act Compliance
  • Documentation
  • Compliance (internal, local, state & federal mandates)
  • Consumer Outcomes & Satisfaction
  • Health and Safety Management
  • Risk Management
  • Training (Quality Improvement (QI)-related)
  • Records Management
  • Policy Development (QI-related)
  • Credentialing/Managed Care
  • Benefits Eligibility and Access for Consumers
  • Data Integrity
  • Consumer Advocacy
  • Facilities Management
  • Procurement
  • Human Resources
  • EHR Project Management