REACH is a statewide program to support adults with intellectual and/or developmental disabilities, as well as a mental health condition or challenging behavior that is negatively affecting their quality of life.

REACH provides consultation, mobile support, and therapeutic home services to individuals ages 18 and above with documented evidence of an intellectual or developmental disability & mental health or behavioral needs. The program emphasizes the prevention of crises before they occur. This prevention is done through early identification of individuals in need of service, development of crisis response plans, trainings, and technical assistance.

REACH recognizes that people’s lives go better when everyone involved in supporting the individual works as a team to develop ideas and strategies that will work best for the person.


The REACH clinical team provides 24/7 crisis response and consultation as well as ongoing preventative and cross-systems crisis planning for eligible adults. Once the immediate crisis is resolved, the REACH clinical team will continue to work with the individual and his/her system of supports and services in order to problem solve, reduce the frequency of needed emergency interventions, and assist with ongoing stability.

Mobile Support

REACH provides mobile support services to the individual’s system in order to maintain stability in their current placement. Services can be provided on planned or emergency basis.

Therapeutic Home

The REACH therapeutic home has 6 beds, with 3 beds reserved for individuals in crisis and 3 reserved for planned therapeutic admissions. The REACH therapeutic home is designed to provide short-term treatment (up to 30 days) to stabilize the individual and assess the individual’s needs.

Services are provided to assist with skills building (i.e., self-care/ADLs and independent living skills), monitor medication compliance, and conduct daily therapeutic groups and activities (i.e., self-esteem building, wellness groups, appropriate self-expression, problem solving, coping skills/relaxation strategies, and recreational, social, and leisure activities).

REACH offers clinical assessment and support by using the following methods:

The Region IV REACH program can be contacted at the following numbers:

24/7 toll free crisis number       (855) 282-1006
Therapeutic home       (804) 303-0741

Other REACH regional contacts include:

Region I       (855) 917-8278
Region II       (855) 897-8278
Region III       (855) 887-8278
Region V       (855) 807-8278